Learning Programs Manager

Organization: Chicago Shakespeare Theater
Category: Administrative
Type: Full-time

Learning Programs Manager

Jun 29, 2019

About Chicago Shakespeare Theater

Chicago Shakespeare has redefined what a great American Shakespeare theater can be—a company that defies theatrical category. This Regional Tony Award-winning theater’s year-round season features as many as twenty productions and 650 performances—including plays, musicals, world premieres, family programming, and presentations from around the globe—enjoyed by 225,000 audience members annually, with one in four under the age of eighteen. Chicago Shakespeare is the city’s leading presenter of international work, and has toured its own productions across five continents.

The Theater’s acclaimed arts in literacy programs, recognized as a national leader by First Lady Michelle Obama in 2014 at a White House ceremony, support the work in classrooms across the region by bringing Shakespeare’s words to life on stage for tens of thousands of students each year and through a variety of professional learning opportunities for teachers. CST tours a free production of Shakespeare’s work to neighborhood parks across the city. In 2017 the Theater unveiled The Yard at Chicago Shakespeare—with its innovative design that has changed the shape of theater architecture. Together with the Jentes Family Courtyard Theater and the Thoma Theater Upstairs, The Yard positions Chicago Shakespeare as the city’s most versatile performing arts center.

Position Overview

This experienced program and project manager is responsible for the Theater’s professional learning efforts with teachers; and, in partnership with the Education Outreach Manager, stewarding the Theater’s relationships with approximately 1,000 teachers annually through the implementation of all facets of our Team Shakespeare operations, including the Theater’s extensive student matinee program. The Learning Programs Manager oversees the Chicago Shakespeare Slam each year, involving fifty high school teams. Additionally, the Learning Programs Manager oversees the Education Department’s work with interns, and plays a central planning role in the Theater’s internship program.

The Education Department has a full-time professional staff of four, working closely with other employees across the Theater in inter-departmental efforts. This full-time, salaried position, supervised by the Director of Education, works in close association with the Education Outreach and Public Humanities Managers, and department interns.  Primary responsibilities and skills include program management, planning, and customer service. Frequent Saturdays throughout the school year and some evening hours are required.

Essential Responsibilities

  1. Steward the Department’s extensive communications with teachers, providing exemplary customer service;
  2. Maintain detailed communications and sales records in an organization-wide Tessitura data base;
  3. Welcome teachers and student audiences to the Theater’s matinee performances, proactively utilizing these onsite contacts with teachers to build relationships.
  1. Recruit, schedule, and communicate with teacher coaches;
  2. Develop teaching and support materials, including print/online collateral;
  3. Plan workshops and Slam events at CST and host schools;
  4. Identify, hire, and collaborate with teaching artists.
  1. Collaborate with Marketing Department to develop and execute deadlines, printing and mailing specs;
  2. Maintain the Education Department’s archive of printed materials.

Knowledge and Essential Skills

A track record of exemplary program management, organizational, and systems-keeping skills, and a minimum of two years of post-graduate professional experience in closely related management position. Strong writing and communication skills; ability to represent Chicago Shakespeare Theater in highly professional manner through written, visual, and personal presentation to a variety of audiences, including educators, students, and general audiences. Ability and desire to work effectively and supportively as a team member. Background and facility in current state of education practices, including Common Core State Standards and CPS Framework for Teaching strengthens application. Windows Suite proficiency, including Excel, essential; Tessitura database, desktop publishing proficiency desirable. 

To Apply

Chicago Shakespeare is committed to building diversity and inclusion onstage and throughout the organization. We especially encourage individuals from underrepresented groups to apply. Submit resume with cover letter to Candidates of interest will be contacted by a representative of the Theater; no phone calls, please.